Bureaucracy works the best when it is not visible. In India this is not the case. Regarding the annual growth rates of Economy and the increasing export rates of the country, the idea of a rapid progress comes up. But considering the administrative progresses behind it, this image disappears. Since 2010 the governmental offices started to establish digital administration but still most of the processes are done manually. The current government of Prime Minister Narendra Modi undertakes to ensures campagnes for getting the country digitized. India shall become cashless and every citizen should get access to the internet. By beholding these ambitious goals the governmental offices seem to be pure irony. Till today there are huge archives with piles of documents filled up until the sealing. Confusing conditions and detours for any bureaucratic act are taken as granted. The employees wander around the same way as the customers, which reveals a similar image of chaos as the actual archives.